⁉️Frequently Asked Questions

How do I start using Safe Harbour as a backer?

To get started, you only need a MetaMask wallet and USDC and ETH tokens on the L2 network of the project. You do not need to create an account on Safe Harbour. Simply connect your MetaMask wallet to the platform and start browsing projects or create your own campaign.

How do I fund a project?

When you find a project you would like to support, select a reward tier that suits your preferences and click on "Pledge" to contribute funds to the project. Complete the transaction using your MetaMask wallet and USDC tokens on the L2 network.

What is an NFT and how is it used in Safe Harbour?

An NFT (non-fungible token) is a unique digital asset that represents ownership, access, or rewards associated with a specific project. In Safe Harbour, NFTs serve as membership cards, granting access to private Discord or Telegram groups and providing various rewards depending on the level of support pledged.

Can I sell or trade my NFT?

Yes, you can trade your project NFTs on marketplaces like OpenSea. When you sell or trade your NFT, the new owner automatically inherits the rights and future rewards associated with the NFT.

How do I participate in the voting process for a project I backed?

In the community section of the project page, as a backer, you can vote on proposals submitted by the project creator, influencing how the funds are utilized. Monitor the private Discord or Telegram group for announcements about new proposals, review the proposal details, and cast your vote within the 7-day voting period.

How can I move my USDC and ETH tokens to a ETH L2 network?

To move your USDC and ETH tokens to the L2 network, you have two options:

a. Use a bridge service: You can utilize a bridge service to transfer your tokens from the Ethereum network to the L2 network. Ensure that you follow the instructions carefully and double-check the destination network to avoid losing your tokens.

b. Directly from exchanges: Some cryptocurrency exchanges, such as Binance and Coinbase, allow you to withdraw USDC and ETH tokens directly to the L2 network. When making a withdrawal, ensure that you select the L2 network as the destination and confirm that the exchange supports this option to avoid any issues.

Remember to exercise caution and double-check all transaction details when moving your tokens to ensure a smooth and secure process.

How secure is Safe Harbour?

Safe Harbour employs multiple security measures, including the use of blockchain technology, smart contracts, and integration with the secure MetaMask wallet. The platform is deployed on secure and scalable L2 networks, ensuring a high level of security for users.

What happens if a project fails to reach its funding goal?

If a project fails to reach its funding goal, a "Refund" button will appear on the project page. Backers can click this button to initiate the refund process. They will receive a refund of their USDC tokens, minus a 3% platform fee retained by Safe Harbour. The project will not receive any funds in this case.

The 3% platform fee is non-refundable and is used to cover the costs of maintaining and improving the Safe Harbour platform. Project creators are encouraged to carefully plan their campaigns and set realistic funding goals to maximize their chances of success.

Is Safe Harbour responsible for the success or honesty of campaigns creators?

Safe Harbour is a platform that facilitates the crowdfunding process and provides tools for project creators and backers to interact. However, Safe Harbour is not responsible for the success or honesty of project creators. Users are advised to conduct their own research and exercise caution before backing any project. It is essential for backers to assess the credibility of project creators, the feasibility of the projects, and the likelihood of achieving the stated goals before making a decision to pledge their support.

How can I contact the project creator?

To contact the project creator, you can join their private Discord or Telegram group provided in their campaign materials or project page. This allows you to ask questions, give feedback, and stay updated on the project's progress. You may also find a contact email or social media links in the project description, which can be used to reach the creator directly.

How can I track the progress of a project I backed?

Project creators are encouraged to share regular updates with their backers through the private Discord or Telegram group, as well as through updates posted on their social medias. As a backer, you can monitor the group and project page for updates, news, and progress reports.

Can I get a refund if I have received an NFT and the fundraising was successful?

No, once you have received an NFT and the project's fundraising campaign is successful, you cannot get a refund. The funds you pledged will be allocated to the project creator according to the approved proposals. If you wish to sell or trade your NFT, you can do so on marketplaces like OpenSea, transferring the rights and future rewards to the new owner.

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